Cookie Policy
Last updated: January 1, 2025
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
At Reachr, we use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. This policy explains how we use cookies and your choices regarding them.
Essential Cookies
These cookies are necessary for the website to function properly:
- Authentication: Remember your login status and preferences
- Security: Protect against unauthorized access and fraud
- Session Management: Maintain your session as you navigate the site
Performance Cookies
These cookies help us understand how visitors interact with our website:
- Analytics: Track page views, user journeys, and feature usage
- Error Monitoring: Identify and fix technical issues
- Performance: Measure page load times and responsiveness
Functional Cookies
These cookies remember your preferences and settings:
- Preferences: Remember your language, theme, and display settings
- Search History: Save your recent searches for quick access
- Feature Settings: Remember your dashboard layout and filter preferences
Marketing Cookies
These cookies help us deliver relevant content and advertisements:
- Personalization: Show content based on your interests and usage patterns
- Retargeting: Display relevant ads when you visit other websites
- Social Media: Enable social media sharing and integration
We may use third-party services that place cookies on your device:
Analytics Providers
- Google Analytics: Website usage analytics and performance monitoring
- Hotjar: User behavior analysis and heat mapping
- Mixpanel: Product analytics and user journey tracking
Customer Support
- Intercom: Live chat and customer support functionality
- Help Scout: Help desk and knowledge base integration
Marketing & Advertising
- Google Ads: Conversion tracking and remarketing
- Facebook Pixel: Social media advertising and analytics
- LinkedIn Insight Tag: Professional network advertising
These third-party services have their own privacy policies and cookie practices. We encourage you to review their policies for more information.
Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
Our Cookie Banner
When you first visit our website, you'll see a cookie consent banner where you can:
- Accept All: Enable all cookies for the best experience
- Reject All: Disable non-essential cookies
- Customize: Choose which types of cookies to allow
Opt-Out Options
You can opt out of specific tracking technologies:
- Google Analytics: Opt-out browser add-on
- Interest-based advertising: Visit aboutads.info
- Facebook Pixel: Use Facebook ad preferences
| Category | Purpose | Examples | Retention |
|---|---|---|---|
| Essential | Basic website functionality | Session management, authentication | Session duration |
| Performance | Website optimization | Page load times, error tracking | Up to 2 years |
| Functional | Enhanced user experience | Preferences, settings | Up to 1 year |
| Marketing | Personalized content | Ads, recommendations | Up to 90 days |
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website and update the "Last updated" date at the top of this page.
For material changes, we will provide additional notice, such as an email notification or prominent notice on our website.
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@reachr.com
- Address: Level 25, 100 Barangaroo Avenue, Sydney NSW 2000, Australia
- Phone: +61 2 1234 5678
We will respond to your inquiry within 30 days.
For more information about cookies and online privacy:
- All About Cookies: allaboutcookies.org
- Network Advertising Initiative: optout.networkadvertising.org
- Digital Advertising Alliance: optout.aboutads.info
This Cookie Policy is part of our broader Privacy Policy.
Manage your cookie preferences
Fine-tune analytics, marketing, and essential tracking anytime through your Reachr workspace.