Privacy Policy

At Reachr ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and data enrichment platform.

Personal Information

When you create an account or use our services, we may collect:

• Name and contact information (email address, phone number)
• Company information and job title
• Billing and payment information
• Account credentials and preferences

Usage Data

We automatically collect information about how you use our platform:

• Search queries and results
• Feature usage and interaction data
• Performance and error logs
• Device and browser information

Data You Provide Through Our Services

When using our lead generation features:

• Company and contact information you search for
• Lists and saved searches you create
• Integration settings and preferences

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our lead generation platform
• Account Management: To manage your account and provide customer support
• Analytics: To analyze usage patterns and improve our services
• Communication: To send you updates, newsletters, and marketing communications (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights
• Data Enrichment: To enhance and verify the lead data you access through our platform

We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate our platform
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights and safety
• Consent: With your explicit consent for specific purposes

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Secure data centers with physical security measures
• Regular backups and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure.

We retain your personal information for as long as necessary to:

• Provide our services and fulfill your requests
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Conduct legitimate business purposes

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule.

You have the following rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a machine-readable format
• Restriction: Request limitation of processing under certain circumstances
• Objection: Object to processing for direct marketing purposes
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@reachr.com.

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Ensure platform security and prevent fraud

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

Your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place:

• Adequacy decisions by relevant data protection authorities
• Standard contractual clauses approved by regulatory authorities
• Other legally recognized transfer mechanisms

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing an in-platform notification

Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@reachr.com
• Address: Level 25, 100 Barangaroo Avenue, Sydney NSW 2000, Australia
• Phone: +61 2 1234 5678

We will respond to your inquiry within 30 days.